Recovering Tokens Sent to the Wrong Chain or Address - BSC FAQs

I accidentally sent my tokens to the wrong blockchain or wallet address. Can I recover them?¶

This is a common issue, and recovery depends entirely on whether you control the private key of the address where the tokens were sent.

Step 1: Do You Control the Recipient Address?¶

Ask yourself the following:

Did you send tokens to an address you personally own (e.g., another one of your wallets)?
If yes: Continue to recovery steps.
Did you send tokens to an exchange address or someone else’s wallet?
If no private key access: You’ll need to contact the owner/platform. Recovery depends on their policies.

Step 2: If You Do Not Own the Address¶

Unfortunately, there is no way to retrieve the tokens unless the recipient is willing to send them back. Here’s what you can try:

Contact the exchange or platform (if it’s a known wallet).
Share transaction details (TxID, address, token name, network used).
Explain the mistake and request a manual recovery.

Note: Not all platforms offer recovery services, and many will decline if the token was sent via an unsupported network.

Step 3: If You Do Own the Recipient Address¶

You can attempt token recovery using one of the following methods:

A. Sent Tokens to the Wrong Chain (e.g., BSC → opBNB or vice versa)¶

Open your wallet app (e.g. Trust Wallet).
Switch to the network where the tokens were mistakenly sent (e.g., opBNB).
If the token isn’t visible, manually add the token using its contract address.
You should now see the tokens in your wallet on the correct chain context.

You have not lost the tokens — they are just on a different network!

B. Sent Tokens to a Different Address You Control¶

Open the wallet app (MetaMask, Trust Wallet, etc.).
Import the address using the private key or recovery phrase.
Switch to the correct network (e.g., BNB Smart Chain).
Manually add the token contract if needed.
Once confirmed, you can send the tokens back to your main wallet.

How to Manually Add a Token in MetaMask or Trust Wallet¶

You’ll need the token’s contract address on the network in question.

Visit a blockchain explorer like BscScan.
Search for the token name (e.g., NEXO, USDT).
Copy the contract address.
In your wallet, select “Add Token” and paste the contract address.
Confirm the token appears and balance is shown.

Frequently Asked Questions¶

Q: What if I sent tokens from Binance to MetaMask using the wrong network?
A: If you own the receiving address (MetaMask), follow the steps to switch to the network you used. If not, you’ll need Binance’s help.

Q: I used the wrong network and the tokens aren’t showing — are they lost?
A: Not necessarily. Tokens are still on the blockchain, just under a different network context.

Q: Is it safe to import private keys into another wallet?
A: Yes — as long as you trust the app and never share the key publicly. Always back it up securely offline.

Still Need Help?¶

If you’re still stuck, please reach out via by opening a ticket on discord. Please include the following:

The transaction hash (TxID)
The sending and receiving addresses
The network used
The token name

We’ll help guide you through the best next steps.